Quality and Value of Food

Table of Contents Introduction Food procurement Food storage Food preparation and service Conclusion Reference List Introduction Quality and value of food is an important factor in retention of loyal and creation of customers in a restaurant especially when targeting tourists. Advertising We will write a custom essay sample on Quality and Value of Food specifically for you for only $16.05 $11/page Learn More Tourists sample food in order to gain the real sense of the place they visit; therefore, this has called for development of local and foreign foods in most restaurants as the competitive factor in the business. Food quality has positive association with value of money a customer is willing to spend on food. Quality of food has positive effects on retention and creation of customers. Food of poor quality keeps off the customers and even the new customers do not return if they encounter poor quality on their first visit. On the other hand, custome rs remain loyal to a specific restaurant if they experience food of good quality and value for the first time. Restaurant business is a very competitive industry and to be above our competitors, we have to look at the quality and value of food we are preparing and serving to the customers. Tourist customers look for aspects such as available varieties of food, quality, and value for money for their satisfaction (Clark Wood 1998). This paper will look comprehensively at the value and good quality of food in creation and retention of customers in a restaurant. Food procurement There are many people such as producers, suppliers, storage personnel, preparation and service staff involved directly and indirectly in determining the quality and value of food. Producers being the farmers are involved in producing food. Preparation of food of good quality means use of ingredients of good quality thus food production by farmers affects directly the quality and value of food. Customers have to get the value for money they are spending on producing food and this is only achieved if the farming materials used are of high quality. Farmers have to be in touch with requirements and changing tastes at restaurants. For instance, the quality of locally produced meat, vegetables and organic food has been creating extra value as this is desired by tourists and local customers. Suppliers also affect the quality and value of food offered at a restaurant (Crotts Raschid 2008). Advertising Looking for essay on health medicine? Let's see if we can help you! Get your first paper with 15% OFF Learn More This means they should supply food on time when still fresh as some foods like vegetables are perishable and lose value with time. Thus this calls for the manager to be careful when choosing his suppliers. This ensures availability of quality ingredients whenever needed to avoid losing customers. Food storage According to Crotts Raschid (2008), food has to be stored pr operly and safely to ensure it does not lose quality and meets health standards. This calls for the manager to ensure that the restaurant has good storage facilities. Cold rooms for vegetables should always be well maintained and good hygiene observed when handling food thus the manager should ensure he has employed a qualified and experienced store keeper with knowledge of food handling techniques as this affects directly the quality of food prepared and served to customers. Food preparation and service When it comes to food preparation it affects directly the quality and value of food served to the customers. The manager should ensure that he has recruited the right staff with the knowledge and experience in production and preparation of different food items in the menu. This means there should be specialization of roles in the kitchen where by every cook prepares and produces what he/she is good at. Also, there should be use of specialized tools and equipment during food prepar ation (Crick Campbell, 2007). This saves on cost of production as there is minimized wastage of food. With good organization in the kitchen, production and preparation of quality food on time is achievable. This attracts and retains both local and tourist customers as they are satisfied with the quality of food and get value for money they are spending on food. The preparation area has to be well arranged to ensure minimized interruptions among the cooks which might cause delay in preparation of food. This ensures there is no mixed flavors’ among different food items thus food served is of the exact flavor as expected by the customer. Advertising We will write a custom essay sample on Quality and Value of Food specifically for you for only $16.05 $11/page Learn More Food should be classified depending on their cooking time to ensure they are well cooked and do not keep customers waiting for long. The manager should always ensure his staff is le arning continuously to keep in touch with new menu items in the market and changing methods of preparation. Different food items in the market must be prepared well to compete effectively with other restaurants. In all the preparation and production units the chef should always check and emphasize on maintenance of good hygiene which can never be neglected when it comes to preparation of quality food. The manager should employ qualified and experienced waiters for them to offer high standard services to the customers. They should be well trained on hospitality as are the ones who are in direct contact with the customers. They should cooperate with the team in the preparation section and inform them accurately on demand of different food items on the menu and the expressed desires by the customers to avoid losing customers to other restaurants. This calls for a very effective team work in the restaurant in order to satisfy the customers (Ekinci Massey 2008). Conclusion It has been shown clearly that the quality and value of food are important factors in retention of loyal and creation of new local and tourist customers in a restaurant and thus a manager should pay close attention to these factors in order to be the leading food provider in today’s competitive tourism industry. Reference List Clark, M. A., Wood, R. C. (1998). Consumer loyalty in the restaurant industry—A preliminary exploration of the issues. International Journal of Contemporary Hospitality Management 10 (4), 139-44. Crick, A., Campbell, A. (2007). McDonaldization, Mass customization and Customization: An analysis of Jamaica‘s all-inclusive hotel sector. Ideaz, 6, 22-41.Advertising Looking for essay on health medicine? Let's see if we can help you! Get your first paper with 15% OFF Learn More Crotts, J., Pan, B., Raschid, A.E. (2008). A survey method for identifying key drivers of guest delight. International Journal of Contemporary Hospitality Management, 20(4), 462-470. Ekinci, Y., Dawes, P. L., Massey, G. R. (2008). An extended model of antecedents and consequences of consumer satisfaction for hospitality services. European Journal of Marketing, 42(1/2), 35-68. This essay on Quality and Value of Food was written and submitted by user Lilly Foreman to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Volpones weakness Essay Example

Volpones weakness Essay Example Volpones weakness Paper Volpones weakness Paper It is debatable, however, that Moscas manipulative personality would make him the dominant character without Volpones weakness of character as, on several occasions, when Volpone is thinking for himself Mosca influences his thoughts for his own gain and takes control of the situation. Jonson shows this immediately in the play, as Volpone initially leads the conversation in Act 1 scene I, but Mosca soon takes control, flattering Volpone with claims of what he believes him to be. When Mosca states that riches area greater good than wisdom Volpone agrees partway, but says he glories more in the cunning purchase ofwealth than in the glad possession, so it appears he is the most leading of the pair, but Mosca seizes this and praises Volpones indulgence, using such analogies as a merchant with rich Candian wines who drinks the lees of Lombards vinegar. He praises Volpone again for his generosity, claiming that he dare give from the bright heap of his gold to Mosca, his poor observer This is not only seen with Volpone, but Mosca also uses his covertly persuasive methods to influence Corvino, making him too believe he is in control. Volpone leads conversation and then Mosca takes control   Unnecessary flattery leading to being given money   Makes them think theyre in control   Uses similar techniques on Corvino, despite already being shown to be an impossible task, and wins Celia for Volpone  Despite Moscas calculating nature and his clear skill in manipulating the clients and, to some extent, Volpone, he is dependent on Volpone for a home and his livelihood and therefore, on a larger scale, it is Volpone who is the dominant character, providing the situation and means for Mosca to carry out his deceptions. Socially, Mosca will always be the lesser of the two, but his furtive dominance is achieved through his personality, as seen in his control of Volpone and the clients. His lower social class also acts as a cunning guise, gulling others into believing his is incapable of influencing them for his gain due, particularly due to his having little or no formal education. It is therefore in personality that we see Mosca as the dominant partner, and it is this aspect of the characters that is overtly focused on in the play. Volpone would be incapable of his cunning purchase ofwealth without Mosca, and Mosca, as a parasite, needs Volpone to support himself and live. Although unbalanced, there is an element of co-dominance and dependence in Volpone and Moscas relationship, with Mosca dependent on material goods, and Volpone dominant in this area, yet dependent on Moscas personality attributes, making Mosca the more dominant in their relationship.

Food Essay Example | Topics and Well Written Essays - 500 words

Food - Essay Example Manchego cheese on the other hand is also derived from Spain, specifically the La Mancha region (Manchego Cheese 1). This cheese is produced by combined sheep’s milk and bread and allowing it to cure for a period of time. The final component of this particular dish is that of the croquettes. The observer quickly notes that this word is spelled in the French form. There exists a nearly identical offering in traditional Spanish cuisine; however, it is usually referred to as croquetas. In this way, the observer notes that a particular French influence over this particular dish is noted. As it is impossible to distinctly know what may be French about the way that the dish is prepared until it is sampled, this analysis will await a determination based upon that time. This particular dish is unique in that it is one of the few â€Å"fusion† dishes that exist on the menu. As such, the origin of the ingredients that make up this particular dish are not entirely and/or uniquely Spanish. Furthermore, until the dish is sampled it will be difficult to say with certainty whether the specific origin of the components of the dish. It is also interesting to note that â€Å"croquettes† are a dish that is enjoyed by over 18 different countries and a variety of different ethnicities. As it is such a common and widespread dish, it makes a great deal more sense as to why the dish could borrow the French version without necessarily losing the meaning or adulterating the level of the ethnic food offered. In this way, although it is a uniquely ethnic dish, it has the flair of universality that gives it a particular appeal even to those that may not have a great deal of experience ordering from a ethnically Spanish menu. Lastly, the dish appears to be a very simple yet tasty dish. The ingredients involved in its preparation include ham, cheese, and mashed potatoes rolled in a batter and

How does globalisation impact on the management of Chinese firms Essay

How does globalisation impact on the management of Chinese firms - Essay Example The role of globalization in the competitive economic scenario and the environment cannot be underestimated. The firms have to advance themselves with the ever rising challenges in the market and accordingly build up their strategies. It is here the role of globalization plays the prime effect. The foreign policies practiced by China as well as the economic situation across the globe are all factors for a firm to sustain in the market. The focus of the paper will lay upon the needful to be done by the management to be in line with the impacts of globalization. In fact this is the reason behind inclusion of both and negative aspects of globalization. Introduction Globalization and its impact on the management of firms have attracted an effective attention of the international business’ scholars in the past decades. Small family run private owned business organizations have been at the middle of various international discussions on the how the globalization impacts the managemen t of the organizations. Liberalisation of markets, services, standardization and integration of economies are considered as the hallmark of the globalization. Opening of economy and increased interdependence on global market has contributed effectively to the economies of both developing and developed countries. China is considered as one of the emerging economies around the globe. The small family run private owned hospitality firms are achieving significant growth rate due to China’s open economy policy and globalization. On the other hand, it is quite challenging for an organization within this sector to manage the workforce and business performance inside or outside of the country. Recently china achieved potential economic growth rate due to globalization, open door policy and economic reformation. It is true that the business environment in China is becoming highly potential as well as competitive. Several organizations within the small family run private owned hospital ity organizations are adopting different strategies in global market place in order to develop potential client base and gain significant competitive advantages. Despite the financial advantages, the management of these Chinese firms faces several issues in foreign market places due to globalization. Several Chinese small family run private owned hospitality firms are trying to aiming on global expansion strategy. However, globalization has several advantages and disadvantages on the management of these firms that will be discussed in the discussion part. This essay will determine the impact of globalization on the management of small family run private owned hospitality firms outside China. Discussion It s true that globalization and open door policy of China is motivating several small family run private owned hospitality firms to adopt and implement global expansion strategy. These organizations are considered as one of the important contributor of the economic growth of China. C hina is highly focusing on the growth of these business firms due to high potentiality and strong market demand. Therefore, the government of China is supporting these organizations to adopt and implement global expansion strategy. There are several negative and positive consequences of globalization on the management of these firms that are discusses below. Positive Impacts of Globalization Several leading organizations are trying to capitalize on the opportunities that are developed due to

Annotated Bibliography Example | Topics and Well Written Essays - 1000 words - 9

Annotated Bibliography Example The author has rightly presented that the book â€Å"Quality from Customer Needs to Customer Satisfaction† by B. Bergman and B. Klefsjo studies the quality movement from a holistic outlook by providing practical examples that are blended with an inclusive and systemic synopsis about the Japanese industrialists. The authors illustrate how the Japanese industrialists have approved and implemented the ideas of American experts without the knowledge that their methodologies are being exported to the U.S and the rest of the world by these expatriates. The book is divided into five parts with each section discussing a different subject. The book is relevant to this study because it provides knowledge and methodologies of how to enhance quality in organizations and companies. This essay also discusses that the authors of â€Å"High – involvement innovation through continuous improvement† offer a managerial tool to organizations and all forms of businesses that can help the businesses to overcome the challenges that are common in the current business environment. The article indicates that companies can allow continuous improvement through the mobilization of high levels of involvement of the workers in constant incremental problem-solving.   This journal article provides a report on a five-year study program that explores Implementation issues in continuous improvement and suggests a framework model that can be used to develop continuous improvement.

Competitive Advantages Of Johnson And Johnson Commerce Essay

Competitive Advantages Of Johnson And Johnson Commerce Essay Johnson  Ã‚  Johnson (JJ) was founded more than 120 years ago on a revolutionary idea that doctors and nurses should use sterile sutures, dressings and bandages to treat peoples wounds. Ever since, JJ has brought to the world, new ideas and products that have transformed human health and well-being. Johnson  Ã‚  Johnson has more than 250 companies located in 57 countries around the world involving specially in to three main businesses ; medical devices and diagnostics, pharmaceuticals, and consumer health care. JJ has experienced astonishing growth through global expansion, innovative products and processes, RD, services and quality that make a difference in peoples lives. Johnsons Baby is the most trusted brand of skin care products for mothers all over the world. Like Diaper rash care, baby powders, baby hair care, baby bath products and many more. They offer products and information targeting baby care, skin and hair care, nutritionals and so on. Creating meaningful innovation in health care within the consumer business franchise depends on a research strategy deeply involved in technology and consumer insight. This takes into consideration JJs vision: Bringing Science to the Art of Healthy Living! Major competitors Although the Consumer Health Care division is the smallest of the companys three segments, it includes some of the companys most recognizable brands such as Tylenol, Neutrogena, and Band-Aid. The major competitors of JJ are Novartis and Procter and Gamble in baby care products. Table 1: sales of Major Consumer Franchise in USD Millions Company Name Johnson Johnson (Baby Care) Novartis (consumer health) Procter Gamble (BABY CARE AND FAMILY CARE) 2007 1,982 NA 1,440 2008 2,214 1,125 1,728 2009 2,115 1,118 1,770 Table 1 and graph 1shows the greater sales figure of baby care products of JJ than its competitors which also includes family health care products. From this, we can see the highest market share of JJ in the industry. In baby care, they compete primarily in diapers, training pants and baby wipes, with approximately 35% of the global market share. Graph 1: chart showing sales of table 1. COMPETITIVE ADVANTAGES PRODUCTS The first competitive advantage for JNJ lies in its product itself which has NO MORE TEARS ® formula patent. Safety, comfort, and gentleness have always been a top most priority in its products. Instead of soap or alcohol it uses various harmless chemicals, and its products go through rigorous clinical testing to ensure the highest standards in baby care. Johnsons baby shampoos and soaps has been a trusted product for the parents which rinses very quickly and cleanly, and doesnt cause irritation to skin, eyes and scalp unlike others products. They have got most number of patented products. BRAND JJ has a history of 120 years of operations which has been trusted by doctors, nurses and parents around the world, now operating across 57 countries with more than 250 operating companies. In 2008, its brand value was worth of $3,582 millions, ranking 92 in the world. The company has been involved in many CSR activities like supporting International Youth Foundation for HIV/AIDS prevention program in Africa, child center in India, educating the people and providing handful tips regarding healthy and safety living, caring babies, and healthy environment. INNOVATION It is interesting to see innovation in terms of its products and processes as well in JJ, and every year it comes up with innovative products. Recently they have introduced new night time product which has been clinically proved to help babies fall asleep well and throughout the night. JJ has strong and well-equipped RD network, state-of-art technology, huge investment capacity, world-class research facilities, highly productive small team settings, and sound scientific methods. Every year JJ invests billions of dollars in RD, in 2008, it had invested 11.9% of its total sales (total sales figure was $7,577 million), ranking 7 in the worlds top companies spending in RD, and topmost in its industry. EXTENSIVE COLLABORATIONS JJ has been exclusively involved in selective licensing, acquiring and forming joint ventures for growth and expansion. Every year they enter in to 100s of strategic alliances and they have acquired more than 35 companies through the world so as to share best practices, acquire and develop cooperative talent, share research initiative, group purchasing and others. For example, in 2006, it acquired consumer section of Pfizer Consumer Healthcare (PCH), which added diverse portfolio in nine additional categories. In same year, it acquired Groupe Vendome, a reputed company in France involved in adult and baby skin product, and now JJ is selling product in their brand name in market of France. The ability to work across company and countries has helped JJ to produce most comprehensive and broad health care products, which has made them unique in the market. Their diversification is within the industry has made possible for cross business collaboration to address unmet health care needs. CORPORATE CULTURE Driven by the companys vision and support from top management, employee diversity has become one competitive advantage for JJ supported by various programs and activities like affinity groups, mentoring programs, diversity university, etc. Employees are encouraged to work in different divisions and roles so as to develop broadly. The business model adapted by JJ fundamentally uses the adaptation of entrepreneurial values. The decentralized corporate structure results in different people with different skills, thoughts, and ideas coming together and collaborating to develop products and technologies. The company has received various awards and recognitions for its best practices. We have the people, proprietary technology and capabilities of many diverse, entrepreneurial companies, this enables us to innovate at the intersections of our businesses. Thats an important competitive advantage and why were truly more than the sum of our many vibrant businesses. Johnson Johnsons Vice Chairman Christine Poon Sustainability and conclusion JJenjoys sustainable competitive advantage mainly due to corporate culture and brand name. Innovation has become possible because of its resource capabilities, extensive collaboration strategies and its business model. It would be surprising to see JJpossessing more core competencies which they have created from 120 years of operations. It has created more value to customers from benefit and cost advantage thorough increasing return rather than economies of scaleThus, we strongly believe that it will make them to stand out in the market in days ahead too.

Lincoln Electric Case Study :: GCSE Business Management BTEC Coursework

Lincoln Electric Case Study The Lincoln Electric Company is the world’s largest manufacturer of arc welding products and a leading producer of industrial electric motors. Their key competency is achieving higher worker productivity. Every year the company has seen high profits and bonuses. Employee morale and productivity remains very good and employees are very loyal to the company. The company also puts customers goals as top priority. Organization Structure This is a very organic organization. They do not have a formal organization chart in this company because they want to ensure maximum flexibility. They have an open-door policy in which employees take problems to the people that are most capable of solving them. Routine supervision is almost nonexistent. Lincoln has a fairly flat organization in which there are usually two or three levels of supervision between production workers and the president. Employees are evaluated on quality, dependability, ideas and cooperation, and output. They also have great job security, while also being able to participate in decision-making. Problem identification Lincoln Electric does not really seem to have any big problems in their current operations while working under an organic structure, but one problem seems to be the lack of attention that the stockholders get. At Lincoln, the stockholders are given last priority. The whole philosophy behind this is that they think that it will be more profitable than investing money in any other way. Alternatives considered Alternatives for this company is to work towards making some of their activities mechanistic while keeping some functions organic. The other alternative is to keep the company going as is with no change. If there is no problem to be fixed, than don’t try fixing it, since it will result in more problems. Once some Harvard Business School researchers made up an organization chart for the company and the management felt that it had a disruptive effect. One big item that they want to consider is to pay a little more attention to the stockholders, which are financing the company. Alternatives selected and rationale The alternative selected is to keep the company going like it is with the organic structure.